All IBRS advisors have many years of experience in their areas of coverage and are widely considered the leaders in their field. By becoming an IBRS customer you get access to these years of experience using our Inquiry service
Alan Hansell is an IBRS advisor who focuses on IT and business management. Alan is able to critique and comment on IT and business management trends, ways to justify and maximise the benefits from IT-related investment, IS management development and the role of the CIO. Alan has extensive experience in IT management, consulting and advising senior managers in matters related to IT investment. He was a Director in Gartner's Executive program and adviser to over 50 CIOs and business managers and before joining Gartner a consultant with DMR Group. He also worked as an IS professional, manager and industry consultant for IBM for nearly 30 years. Alan is a CPA and Associate of Governance Institute of Australia.
Geoff Johnson is an IBRS advisor specialising in all aspects of enterprise networking and related IT solutions particularly networking infrastructure and services including Telecoms, Data Communications, network preparation for Cloud applications, Unified Communications and Collaboration, Telephony, Contact Centre, Internet of Things / Operational Technologies networking, Satellite and Mobility. He has 23 years of experience in enterprise networking Analyst and Consulting roles. His specialty is Business Development, Strategy and Architecture Consulting for large and mid-size Enterprises, Government Agencies, Networking Infrastructure Vendors and Network Service Providers. Geoff has been a Research Vice President, Telecommunications Director, General Manager and Network Manager in both User and Supplier roles.
Guy Cranswick is an IBRS advisor who covers Google (Apps and Search), broadband/NBN, Web 2.0 technology, government and channel strategy, including areas of business productivity. Guy has worked in the UK and France as Strategy Manager for Initiative Media and director of European operations for Modem Media (Poppe Tyson), the first online marketing and development company. In Australia, Guy was Senior Analyst at both Jupiter Communications and GartnerG2 covering online technologies and strategy in Asia-Pacific. He has published analytical articles in business and technology media, including the AFR, and was the winner of the Australian Institute of Management 2003 essay prize on the topic of corporate communications.
Irene Pimentel is an IBRS analyst who focuses on news and information on the global IT Outsourcing market. Irene provides IBRS clients with up to date information on all outsourcing deals that are taking place helping our clients understand who is winning business in what markets. With over 10 years experience as a management consultant, Irene has worked with some of Australia's largest blue chip companies and public sector organisations. Irene has also worked as a research manager for an IT sourcing consultancy, providing clients with targeted intelligence and advice for their specific IT sourcing transactions.
James Turner is the IBRS Advisor who specialises in cyber security and risk. James has over a decade of experience in researching the cyber security and risk industry in Australia. Since joining IBRS in 2007, James has authored over 100 IBRS Advisory papers, led dozens of executive roundtables, presented at AusCERT, the ACSC Conference, the AISA national conference, and many other industry forums. James also frequently facilitates panel discussions, or participates on them. Before becoming an industry analyst, James held technical and IT management roles in Australia and the UK. From May 2013 to June 2016, James was the Chair of the Australian Information Security Association’s (AISA) Advocacy Group, and an authorised spokesperson for AISA; a membership body of 3,000 security experts from across Australia. In January 2015, James established CISO Lens, a peer networking group for cyber security executives in large organisations, to support them in their roles. James is frequently approached for commentary by the press, and is the longest serving cyber security industry analyst in the Asia Pacific region.
Joseph Sweeney is an IBRS advisor specialising in the areas of end user computing, including: mobility, future workplace strategies, enterprise solutions, collaboration, policy, organisational cultural change, and software deployment and licensing. He is the author of IBRS’s Mobility Strategy Framework. He has a particular focus on Microsoft products, and often assists organisations in rationalising their Microsoft licensing spend and helping to identify budget for end user computing innovation. Dr. Sweeney is an accomplished business strategist and pioneer of Asia’s internet industry. He was a cofounder and Vice President, of Asia Online, where he headed up product development and assisted the start-up grow into one of Asia’s leading Internet and on-line services. He is also deeply engaged in the education sector. He was awarded the University of Newcastle Medial in 2007 for his studies in Education, and his doctorate, granted in 2015, was based on research into Australia’s educational ICT policies for student device deployments.
Sue Johnston is an IBRS advisor who focuses on strategy and governance of private and public enterprise ICT. Sue is able to critique and comment on strategy, ICT investment and innovation management. Sue is also engaged in research on maximising the value of flexible workplaces and women in leadership. Sue has more than 25 years experience as an ICT professional, CIO, business manager and consultant working in diverse organisations in the public and private sector. Sue is passionate about engendering innovation and best practice management in all sized organisations and is a highly regarded advisor and public speaker.
Dr. Wissam Raffoul is an IBRS advisor who specialises in transforming IT groups into service organisations, with particular expertise in IT Service Management (ITSM), process optimisation, outsourcing and cloud strategies, enterprise systems management solutions and business-centric IT strategies. Prior to joining IBRS in August 2013, he was General Manager strategic consulting in Dimension Data advising clients on applying technology to improve business performance. Prior to joining Dimension Data, he was a Vice President in Gartner /META Group and issued various research publications covering service delivery processes, centre-of-excellence models, managing outsourcing vendors, benchmarks, maturity models, IT procurement evolution and supply/demand models. In previous positions, he headed HP ITSM consulting Practice in Australia. He also acted as an infrastructure manager, reporting to the CIO at a number of large organisations in government and in the financial and petrochemical industries.
Peter Hall is an IBRS advisor who covers Enterprise Infrastructure and Management, managing vendor relationships and contracts, vendor capabilities and vendor offerings. Peter is also experienced in Start-Up’s and Mergers and Acquisitions. Peter has over 34 years of experience working in the IT sector in ANZ and Asia Pacific, gaining invaluable insights into Vendor offerings and strategies, relationship management, and channel strategies. Peter’s an experienced executive having worked for Hewlett-Packard, Blade Network Technologies (acquired by IBM in 2010), IBM and Lenovo.
Peter Bickerton is an IBRS advisor covering strategy, program and project governance, developing and critiquing business cases and reviews. Peter is an experienced program board executive in enterprise ICT transformations across business development and national infrastructure replacements. Peter is an executive mentor and coach improving workplace environments and maximising productivity and improving key stakeholder relationships. Peter has held senior executive positions including CIO and Deputy CEO in both operational and service delivery roles in the Federal Government as well as twenty years of experience in law enforcement both overseas and in Australia.