Andrew Cooper

Balancing ICT Governance and Management

Understanding the differences between ICT governance and management is crucial for success in the digital age. Find out why striking the right balance is essential for organisational growth and effective stakeholder engagement.

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That’s Not Our Policy: Differentiating Policy, Standard, Guideline and Procedure

ICT executives need to establish guardrails to govern and manage the use of technology for their organisation and its stakeholders. Policies are the tool that comes immediately to mind when doing so, but they are not the only way. Use this handy IBRS model to help decide if a policy is the best solution, or whether a simpler guideline, standard or procedure could be a better fit.

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Not a One Way Street – Information Management Also Supports AI

A growing amount of IT research discusses how artificial intelligence (AI) tools may support effective information management (IM), often through process automation. This is valid. But so is the inverse proposition, that effective IM supports productive use of AI and reduces its risks. Do not assume there is a one-way street: examine how enhancing IM practices now may support current and future AI initiatives.

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Approaching ICT Policies Systematically

There are frequent calls for yet another ICT policy, often overlapping existing ones. A holistic view – an ICT policy framework – can reduce the effort to create and maintain policies, and deliver benefits through increased compliance.

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