Separating Substance from Sizzle in Agentic AI

Agentic AI has emerged as the latest buzzword, promising revolutionary changes in enterprise applications. However, our research reveals a stark contrast between genuine innovation and marketing hype. This paper challenges the notion that agentic AI is the panacea vendors claim to be, offering technical leaders a critical lens to evaluate these technologies and make informed decisions that drive business value.

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The Front Door to IT Need Not Be the Only One

The front door to ICT in organisations is often a misunderstood and multi-dimensional entry point for line of business areas. Many organisations focus on a single front door, which although provides clarity, is often a source of continued misunderstanding and not entirely necessary. Management of multiple front doors is sometimes a more engaged approach for line of business areas.

Clarity, discipline, visibility, transparency, and governance are hugely important – all of which require personal commitment from CIOs and their leadership teams.

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