Identity management projects do not have a good reputation for
successful delivery. Too often, the final implementation fails to
live up to promises. Identity management projects can deliver genuine
value to a business, including: compliance with regulation, improving
customer satisfaction, or reducing risk. But if the business is not
driving the project, then the project is probably off the rails and
heading for failure. In this situation, CIOs must seriously consider
terminating the project because a project not driven by the business
is one being imposed on it – it is the tail wagging the dog.