Sourcing Monthly March 2023
IBRS Sourcing Monthly brings you the latest news and deals in the Australian IT world.
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Creating Effective Digital/Physical Workplaces
The evolving workplace has been highly influenced by an organisation’s adaptability to trends, productivity and (more recently) wellness. With technology now more instrumental in shaping the physical office environment, how can leadership teams ensure that the digital workplace promotes more effective collaboration, improved wellbeing, and increased productivity?
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Hopes and Dreams for When Data Mesh Meets Reality
The notion of data mesh is highly appealing, as business stakeholders desire ready access to data for analytics. In their eyes, they own the data and should have easy access in a manner that avoids the delays of a centralised data management approach. However, many organisations are buying into a simplistic and unworkable definition of data mesh, often treating the concept as a technology solution, rather than a governance philosophy. IBRS discusses the role of data mesh in organisations and how data analytics teams must function.
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The Customer Identity and Access Management (CIAM) Guide for the Enterprise: Securing Customer Identity in the Customer Journey
Customer experience is never complete without a solid security strategy. Unknown to most enterprises, the linear path of a customer journey necessitates an equal security approach in each interaction to establish trust in the relationship between the brand and the consumer. IBRS explores what solutions an enterprise must invest in to secure each stage of the journey.
Careless Talk – Why Water Cooler Sessions Are Not Social Events
Water cooler sessions offer opportunities for teams to participate in casual conversations among their fellow employees. Yet, many members of the organisation are less engaged in such discussions. What keeps them from participating, and what can be done to increase attendees’ willingness and sustain their interest?
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Digital Literacy and Learning & Development – Complementary Functions
This IBRS presentation kit created by Callie Evan features ideas and discussions regarding digital literacy and learning & development.
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The Collaboration Paradox: Fragmented and Siloed Knowledge
Organisations that employ digital collaboration tools in an uncontrolled manner find that the very tools intended to streamline communications throughout the organisation result in the opposite: increasingly siloed departmental group thinking and, worse, silos of information hidden from the organisation at large. How can enterprises avoid the tsunami of fragmented knowledge?
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Six Killers of Customer Segmentation & Personalisation
Cross-functional tasks among various departments provide better collaboration, especially when customer personalisation and customisation are employed. How should enterprises deal with the challenges that prevent them from analysing their customer behaviour, attributes, and trends?
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Generative AI for Enterprise Use – An Overview of the State-of-the-Art
With more vendors such as Microsoft, Amazon Web Services (AWS), Google, and SalesForce embedding AI technology into their products for enterprise use, organisations will soon have more tools with AI capabilities. However, more solutions do not always mean producing meaningful outcomes, since most of these products will still fall short of expectations due to the current limitations of language models, and some types of work that still cannot be easily replicated by AI.
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