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Audio Management Briefing: IT Governance

Advisor: Rob Mackinnon Date: April 7th 2010 Time: 11.00am - 12.00pm AEDT
Good IT governance practices are good for business. Research sourced from MIT's Sloan School of Management Center for Information Systems Research (CISR) indicated that those with well honed IT governance processes generated returns on their IT investments up to 40% greater than poor performers. However many organisations seem to have difficulty establishing a truly effective IT governance framework.

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Azure: why not all clouds are equal

In the short-term, the soon to be launched Windows Azure platform is likely to be misunderstood by IT enterprise architects and under-estimated by in-house software developers. The notion of “cloud computing” has become ill-defined and confused. In order to understand where Azure and other cloud based solutions can benefit an enterprise, it is vital to have clear definition of the different classes of cloud computing and the trend of clouds towards greater simplicity at the expense of flexibility.
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Bridging the CIO confidence gap - the three dimensions of adding business value

Many CIOs seek to be seen as visionaries in their organisations. Usually bestowed with higher than average intellect and with unique insight into the workings of their organisation and its role within its ecosystem and society, they are well-placed to make a significant contribution toward organisational growth and innovation. Yet curiously, this rarely happens. Aspiring CIOs wishing to be regarded as peers within upper echelons of management requires that they are not only seen as delivering business value, but they have competencies that transcend mere technical management expertise.
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Overcoming infrastructure inertia

Moving from today’s Layered Component model to an Integrated Systems model of IT infrastructure will bring many benefits such as lower operational costs and a more agile infrastructure. However there will be many challenges in undertaking this change, and at the top of the list is the IT infrastructure inertia created by people’s resistance to change and the scale of the investment in the existing technologies. Rather than focus on the technology IT executive need to work on the people issues, (resistance to change, competency traps, fear of the unknown) and the capital investment issues, that are typical in any major program of change.
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CIO and CFO – Working together wins

The GFC (Global Financial Crisis) has forced most organisations to reduce their operating costs to stay viable, and have given the task of achieving it, by challenging spending proposals and trimming budgets, to the CFO. To ensure the right areas of expenditure are targeted CIOs must work with the CFO to not only assess impact of reduced spending but also develop a fallback plan in case IT spending is cut. CIOs who adopt an adversarial approach or are slow to co-operate with the CFO are putting their careers at risk.
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You have been hacked – what now?

A less frequently considered aspect of protecting an organisation’s information assets is the preparation required for the immediate aftermath of a successful attack. This is the crossover point between incident response and crisis management. The prudent organisation with valuable information assets has already planned what steps will be taken in the event of a successful attack. Most of these decisions must be made by senior executives from business units other than IT, and they must be made well in advance of the attack occurring. IT will merely be executing their instructions because decisions concerning the information assets are not IT’s to make.
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Performance Management: Getting the most from your suppliers

One of the key activities in Contract Management is the governance and performance management process that is used to ensure that suppliers meet their contracted deliverables.1 Despite the importance of this process to the achievement of the goals surrounding the contract, in many situations contract managers report that the performance targets and related governance processes have not worked, and in some cases, actually hindered contract performance.
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Uncertainty makes for a far better business case than hope

It is tempting to seek out easy solutions for hard problems. Many others must have had similar problems, and a large part of the solution development effort can be short-circuited by selecting an appropriate productised solution – that’s hope. But similarities between problems in different organisations are easily over-estimated – that’s uncertainty. Business cases are strengthened by highlighting key differences to other organisations, and by proposing a path that incrementally removes uncertainty.
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Government 2.0: Between platitude and policy

Government does not only want to supply information and transactional services, it wants engagement from within and outside its ranks. But that ambition may be already too late.
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Sourcing Monthly - January 2010 – February 2010

It’s been a fairly hefty month in terms of IT outsourcing: lots of great deals and news! There have been a lot of announcements about planned government IT projects, and spending allocations – all potential future tenders.