Knowledge Management

Not a One Way Street – Information Management Also Supports AI

A growing amount of IT research discusses how artificial intelligence (AI) tools may support effective information management (IM), often through process automation. This is valid. But so is the inverse proposition, that effective IM supports productive use of AI and reduces its risks. Do not assume there is a one-way street: examine how enhancing IM practices now may support current and future AI initiatives.

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The Collaboration Paradox: Fragmented and Siloed Knowledge

Organisations that employ digital collaboration tools in an uncontrolled manner find that the very tools intended to streamline communications throughout the organisation result in the opposite: increasingly siloed departmental group thinking and, worse, silos of information hidden from the organisation at large. How can enterprises avoid the tsunami of fragmented knowledge?

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Hybrid CMS: The Role of DevOps

Organisations can better cater to the content authoring needs of their staff, regardless of their staff’s technical background, through hybrid and headless CMS. With DevOps, software developers and content authors can better optimise the platform. IBRS looks into DevOps’ crucial role in new forms of content management delivery.

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