
ICT Strategy Development Checklist
This practical framework guides executives through four phases to align ICT capability with organisational strategy, ensuring rigorous governance and validation.

This practical framework guides executives through four phases to align ICT capability with organisational strategy, ensuring rigorous governance and validation.

Australian organisations face unmanaged tech liabilities from volatile consumption pricing, driven by vendors recouping AI investments. Leadership must evolve financial governance.

Microsoft’s rapid rebranding and licensing shifts create market confusion. Executives must track new SMB tiers and E5 bundles to optimise procurement.

APRA’s CPS 230 mandates rigorous IT risk governance by July 2026, shifting vendor management from passive oversight to active operational resilience.

Align your IT roadmap with strategic goals through cross-functional collaboration and robust financial justification to secure funding and project success.

Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

Modernising B2B contracts is key to value creation, shifting from time-and-materials to rewarding outcomes for sustainable, innovative partnerships.

Adobe’s AI agents represent the natural evolution of ecommerce, moving beyond chatbots to integrated, multi-step workflows for customer self-service.

To build an effective cyber security strategy, organisations must address human manipulation and physical access risks, not just technical controls and training.