Enterprise Resource Planning Solutions
RingCentral recently introduced new phone capabilities and add-ins to help users collaborate and save more time. IBRS looks into how such product improvements can enhance vendors’ services to enterprise call centre solutions.
SalesForce Einstein Automate and Flow Orchestrator: How Artificial Intelligence is Supporting Citizen Developers
Salesforce’s Einstein Automate automates tasks using AI algorithms. Flow Orchestrator applies AI to workflows, accelerating digitisation by citizen developers.