VENDORiQ: ServiceNow Generative AI – An Example of Things to Come

ServiceNow introduced two new AI features – the ServiceNow Generative AI Controller and Now Assist for Search – to improve the platform’s capabilities for enterprise users. This move demonstrates the company’s commitment to providing top-notch AI services, and it’s expected to expand the platform’s functionality while improving user experience. IBRS looks into the implications of this in the growing AI trend.

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VENDORiQ: ServiceNow Launches Open Access LLM for Code Generation

ServiceNow has launched StarCoder – an AI to assist with coding based on an open-access large language model (LLM). AI-driven code development will significantly impact how applications will be developed, and (more importantly) how existing applications will be integrated. As predicted by IBRS in 2016, software development roles – and the structure of development teams – will transform as AI extends over all language and development environments.

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VENDORiQ: ServiceNow to Acquire Era Software

ServiceNow is set to acquire Seattle-based startup Era Software. The acquisition enhances ServiceNow’s roadmap and its arsenal of observability capabilities. But are Australian organisations ready for this level of sophistication?

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