VENDORiQ: ServiceNow Enters Agreement with AWS
Explore the transformative effects of the ServiceNow-AWS collaboration on decision-making processes and customer experiences in the tech industry.
IBRS Advisor Team
26 February, 2024
ServiceNow
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IBRS Advisor Team
4 December, 2023
VENDORiQ: ServiceNow Generative AI – An Example of Things to Come
ServiceNow introduced two new AI features – the ServiceNow Generative AI Controller and Now Assist for Search – to improve the platform’s capabilities for enterprise users. This move demonstrates the company’s commitment to providing top-notch AI services, and it’s expected to expand the platform’s functionality while improving user experience. IBRS looks into the implications of this in the growing AI trend.
IBRS Advisor Team
29 May, 2023
VENDORiQ: ServiceNow Launches Open Access LLM for Code Generation
ServiceNow has launched StarCoder – an AI to assist with coding based on an open-access large language model (LLM). AI-driven code development will significantly impact how applications will be developed, and (more importantly) how existing applications will be integrated. As predicted by IBRS in 2016, software development roles – and the structure of development teams – will transform as AI extends over all language and development environments.
IBRS Advisor Team
29 May, 2023
VENDORiQ: ServiceNow to Acquire Era Software
ServiceNow is set to acquire Seattle-based startup Era Software. The acquisition enhances ServiceNow’s roadmap and its arsenal of observability capabilities. But are Australian organisations ready for this level of sophistication?
IBRS Advisor Team
14 October, 2022
IBRS Advisor Team
23 January, 2022
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