Analytics

Measuring The Effectiveness Of Virtual Assistants

As large language model (LLM)-based virtual assistants continue to permeate various aspects of enterprise operations, measuring their effectiveness becomes crucial and more complex. The key lies in developing a holistic measurement framework that combines traditional metrics with novel approaches tailored to each specific use case.

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Generative AI Success Stories from Australia

After nearly two years of hype, speculation, use case analysis, pilots, and scaling deployments, generative artificial intelligence in the enterprise has some results to show for the multi-billion dollar investments made by the big tech vendors. Explore success stories and key lessons from Australian enterprises.

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