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Compiling and publishing IT policies and procedures (ITPP) is an important part of IT governance in order to ensure proper use of the computer network and security of vital data. But however detailed and well-designed these ITPP are their publication in itself is only the start. Ensuring that they are understood, accepted and adhered to is an on-going ...
Section: Content | Category: Governance & Planning | Date: Thursday, 31 December 2009 | Hits: 419
Conclusion: Enterprise governance of IT (EGIT), the objective of which is to drive business value from IT, is a new concept. It also goes beyond traditional IT governance, which focuses on effective delivery of services, by seeking to transform IT so it can meet the current and future demands of all clients. CIOs who can drive the transformation of ...
Section: Content | Category: Governance & Planning | Date: Thursday, 27 May 2010 | Hits: 556
Section: Content
Section: Menus
... primarily focuses on in-house service improvement, but lacks the mechanisms to handle outsourcing arrangements whereby, failure to meet services levels would lead to legal and financial ramifications. To improve ITIL governance, the following critical issues must be addressed: Lack of Quality Assurance (QA) test environment to minimise service ...
Section: Content | Category: Operations & Service Delivery | Date: Monday, 30 September 2013 | Hits: 1766
... were ICT-based projects, which are known to be higher risk than other project types and are placed under greater scrutiny. Astute CIOs have a clearly defined strategy and process for review of projects under their purview. Observations: IBRS has observed increased interest in architecture governance in contemporary practice in Australia. Last ...
Section: Content | Category: Governance & Planning | Date: Thursday, 26 April 2012 | Hits: 738
... and competition dynamics or responding to market changes too slowly were common missteps. Observations: Having a clear delineation between management and governance can assist in ensuring that the appropriate rigour and focus is applied to evaluating, directing and monitoring transformational programs. Governance groups need to ensure that the membership, ...
Section: Content | Category: Governance & Planning | Date: Sunday, 31 May 2015 | Hits: 507
... project resources and delays decision making; Micro-management which draws the Steering Committee away from the governance issues that it should be addressing and undermines the authority of the project manager; A focus on operational issues rather than issues relating to providing guidance and direction to the project manager; An excessive ...
Section: Content | Category: Governance & Planning | Date: Wednesday, 28 May 2008 | Hits: 362
Section: Tags | Date: Sunday, 31 May 2015 | Hits: 42
Conclusion: One of the hidden costs of IT occurs when an organisation is paying more for a vendor’s services than the value provided. This cost will not be evident nor eliminated unless management regularly reviews and measures each major vendor’s performance and takes corrective action when needed. Failure to review and measure could be career limiting ...
Section: Content | Category: Governance & Planning | Date: Monday, 22 August 2011 | Hits: 798