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... Fortunately the CEO was not there of he might have moved IT out the door. What to Do if You're an IT Manager If you are an IT manager, you need to balance the skills growth of your staff against the day-to-day running of your firm's IT operations. Make sure your staff are evolving but make sure that their skills development is in line with the business ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 28 April 2004 | Hits: 409
... expected pricing by including a ‘sting’ in their contract for early termination. Review all contracts thoroughly and resolve the contentious clauses before signing Be wary of managed services providers who offer a low price for business as usual services, such as IT operations, and use the insights gained to become the only viable bidder for ...
Section: Content | Category: Vendors | Date: Saturday, 28 November 2009 | Hits: 576
... study. 26/06/2009 Defence The Department of Defence has issued a tender for the supply of central ICT infrastructure services. Services are required for help desk, desktop operations, network operations, email and groupware operations, applications support, IT service management tools support, and project services. 29/06/2009 Sydney Water Sydney ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 28 July 2009 | Hits: 438
... Licensing Scenario A medium-sized tech-support business with a call centre using SharePoint to provide a single-desk view of operations. There are 80 tech-support shift-workers, 10 sales people, and 7 business managers. Purpose Licence Cost (ex GST)* Underlying Windows Server 25 PCs in the call-centre, used by 80 ...
Section: Content | Category: Vendors | Date: Monday, 28 September 2009 | Hits: 569
... services from Unisys, including: Service desk operations Business support services Applications support Secure email services DEECD Identity Management Deal - 16 October 2009 The Victorian State Government's Department for Education and Early Childhood Development (DEECD) will obtain identity and access management solutions from Hyro. The ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 28 October 2009 | Hits: 447
... to assist voice and data network consolidation The services will span ANZ’s Asia-Pacific and Indian operations. WA Police Applications Services Deal – 5 May 2009 CSC will provide SAP application support services to WA Police, including: Maintenance services Upgrade services CSC has also been named as ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 29 May 2009 | Hits: 425
... NSW Attorney General’s Department will obtain document management services from Objective under a $760k deal. 10/09/2008 Accenture Accenture will provide applications development and maintenance services for Bristol-Myers Squibb’s global operations under a $550M, 10 year ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 26 September 2008 | Hits: 408
... decisions, they are leaving the vendors to bear the brunt of criticism. However, now the vendors have joined them in a vow of silence, and are trying to deny that moving work to lower cost countries should even be called offshore - an IBM spokesperson recently said that IBM does not do "offshoring" because it is a global company and has always had operations ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 28 May 2004 | Hits: 369
... more flexible internal processes to allow for efficient change with minimum disruption to business operations. Because utility computing is an attractive model that is gaining momentum, buyers must be aware of the potential implications – technical efficiencies and perceived benefits may not be realised. For instance, while the ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 30 January 2004 | Hits: 360
... infrastructure costs. Central security operations allows economies of scale. Eliminates redundant effort, hardware and software because of the changing environment. Risks Associated with Outsourcing Information Security The risks associated with engaging an MSSP ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 28 November 2003 | Hits: 344