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Conclusion: Personas are a popular tool for organisations developing end-user computing strategies. Unfortunately, when used inappropriately, they can severely limit workplace innovation. However, the process of developing personas can be a very powerful tool for engaging with end users and uncovering opportunities to identify different work contexts ...
Section: Content | Category: Operations & Service Delivery | Date: Saturday, 04 March 2017 | Hits: 162
... an evaluation or pencil review of the existing desktop team’s readiness to embrace the required changes. What capabilities are needed to create the Workspaces Strategy? Figure 3: Critical capabilities required to create a Workspaces Strategy that will deliver workplace innovation Capability Resourcing A broad and deep understanding ...
Section: Content | Category: Workplace Innovation | Date: Saturday, 02 January 2016 | Hits: 708
... end user computing, such as the TCO model, are hindering workplace innovation. Organisations must adopt new financial modelling that surfaces the 'business benefits' which need not always be purely financial. This is a complex issue and it does not reside in the IT group alone. A very important first step of the innovation / budgeting for the future ...
Section: Content | Category: IBRS iQ | Date: Wednesday, 26 October 2016 | Hits: 333
... will therefore look to G Suite as a key enabling technology that would force people to work in new ways.7 There is some truth to this notion, but it comes with caveats. Such a dramatic shift in work practices also requires a significant change management effort. It requires a commitment to workplace innovation practices. During a recent series of ...
Section: Content | Category: Workplace Innovation | Date: Wednesday, 02 August 2017 | Hits: 312
IBRS iQ is a database of Client inquiries and is designed to get you talking to our Advisors about these topics in the context of your organisation in order to provide tailored advice for your needs. In IBRS's experience while personas are useful to communicate the potential to workplace innovation, and workforce transformation back to the ...
Section: Content | Category: IBRS iQ | Date: Wednesday, 01 February 2017 | Hits: 460
... sectors. Mobility, the post-PC era and future workplace innovation Mobility7 and the desktop are being subsumed by the far-reaching topic of workplace innovation, that takes into account not only the changing device ecosystem8 and post-PC era assumptions9, but the impact on physical office space design10 and the nature of employment11. Challenges: ...
Section: Content | Category: Governance & Planning | Date: Monday, 01 February 2016 | Hits: 242
... processes across the organisation Build organisational and human capital; retain knowledge whilst fostering workplace innovation Areas targeted for improvement Business processes (intra- and inter-organisation) People and performance Preferred implementation approach Military campaign style – develop a master plan ...
Section: Content | Category: Governance & Planning | Date: Thursday, 28 October 2010 | Hits: 537
... a modern, flexible and highly mobile end-user computing and communications environment (digital workspaces), workplace innovation is hindered. Without a culture of workplace innovation, workforce transformation cannot happen. ...
Section: Content | Category: Workplace Innovation | Date: Tuesday, 01 November 2016 | Hits: 1975
Four technology forces will shape the business strategy in 2016, writes IBRS' Dr Joe Sweeney In the view of IBRS, four technology forces will shape business strategy in 2016: Mobility, the Post PC Era, and Future Workplace Innovation As-a-Service Security Leadership Data Driven Business ...
Section: Content | Category: In The News | Date: Thursday, 18 February 2016 | Hits: 1164
Conclusion: Unless organisations invest in workplace transformation initiatives when acquiring expensive collaboration tools, they are unlikely to create an innovative and knowledge rich workforce. This is because while the tools such as software and video / web conferencing equipment may be used by a core group, widespread assimilation will probably ...
Section: Content | Category: Sourcing & Staffing | Date: Thursday, 28 August 2008 | Hits: 608
Conclusion: During the GFC many organisations lost their innovation mojo. As economic rationalism reigned, organisational cultures became stale, research and development budgets were cut and fresh ideas stopped flowing. Many IT groups, inured by fiscal constraint, became addicted to playing it safe. With innovation re-emerging on the corporate agenda, ...
Section: Content | Category: Governance & Planning | Date: Monday, 27 September 2010 | Hits: 763
Conclusion: The Australian Bureau of Statistics’ annual innovation survey gives financial evidence to the rhetoric on innovation. The data presents strategic directions which could produce wider changes too, such as full casualisation in employment, coupled with technology investment by large businesses and structural underutilisation and deskilling, ...
Section: Content | Category: Workplace Innovation | Date: Tuesday, 04 October 2016 | Hits: 713
Conclusion: It is widely recognised that public sector organisations do not have the same market drivers as private enterprise to be able to innovate in the same way. Drivers such as competitive forces and profit incentives stimulate and support breakthrough innovation. However, by understanding the elements that are active when breakthrough innovation ...
Section: Content | Category: Workplace Innovation | Date: Wednesday, 03 August 2016 | Hits: 1466
Conclusion: CIOs must create a flexible workplace combined with astute people management practices to achieve service related productivity improvements and reduce IT costs. Creating the workplace and expecting that the benefits will accrue without astute team management is naïve. It is analogous to giving a new programmer complex specifications and, ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 24 December 2013 | Hits: 685
Conclusion: To achieve workplace assimilation of new or replacement business systems, staff must be well trained and convinced it is in their best interests to become proficient operatives. For assimilation to become a reality a comprehensive workplace change management program, that includes a systems training strategy, must be developed. The training ...
Section: Content | Category: Governance & Planning | Date: Wednesday, 02 December 2015 | Hits: 344
Conclusion: IT departments must alert both HR and legal counsel that the Mobile Device Management (MDM) platforms being deployed have the potential to put the organisation in breach of workplace surveillance legislation. MDMs can activate the cameras built into smartphones, activate the microphone, and access the smartphone’s GPS. Working with Legal ...
Section: Content | Category: Security Leadership | Date: Monday, 27 May 2013 | Hits: 751
Conclusion: Whether it be market pressures, skills shortages, budget shortfalls or a combination of these factors, it is important for organisations to imbed a culture of innovation into their businesses; not only to address the many issues facing them today, but also for the inevitable challenges that will arise in the future. There are no hard and ...
Section: Content | Category: Governance & Planning | Date: Friday, 29 June 2012 | Hits: 776
Conclusion: innovation is top of mind for many CEOs across Australia. In fact, more than 86 % recognise that they need to invest more in R&D and innovation as part of the company strategy. However, there is a significant gap between the aspirations of organisations and the reality of innovation within these companies and entities. Knowing what behaviours ...
Section: Content | Category: Governance & Planning | Date: Sunday, 01 March 2015 | Hits: 503
Conclusion: It has been well established in recent reports that future workplaces will be significantly different from today and the workers of tomorrow will demand to work differently. Technology has enabled organisations to provide greater freedom to their workers with a new, greater understanding of the strength and weaknesses of flexible working. ...
Section: Content | Category: Infrastructure | Date: Friday, 02 October 2015 | Hits: 501
You have probably already started some mobility initiatives for your organisation, and that is a good thing, because mobility has the potential to be truly transformative to many, many industries. Not only does it change where work gets done, but in many cases it can change how work gets done, and even who does the work. It can actually alter the structure ...
Section: Content | Category: Governance & Planning | Date: Monday, 29 August 2016 | Hits: 540
Conclusion: Opposition to workplace change stemming from the organisation’s digital strategy agenda1 is inevitable. Astute IT managers expect it and identify initiatives to minimise opposition. Digital strategy (or transformation) initiatives typically generate both overt and covert workplace resistance. Its sources may vary from situations such as: Senior ...
Section: Content | Category: Applications | Date: Friday, 03 February 2017 | Hits: 536
Conclusion: The Australian Bureau of Statistics’ annual innovation survey quantifies the efforts of businesses in all industries. The status of innovation is quite mixed, between small businesses which tinker at the edges and larger enterprises which are more thorough. Innovation is not one thing – it is a variety of actions which can be implemented. ...
Section: Content | Category: Workplace Innovation | Date: Friday, 02 September 2016 | Hits: 829
Conclusion: All organisations have technology partners. Some will have long standing partners and some technology partners will play the role of innovation lead or be responsible for introducing new technologies to their customers. However, relying on these traditional technology partners may prevent organisations from achieving digital transformation ...
Section: Content | Category: Vendors | Date: Saturday, 02 September 2017 | Hits: 51
While the objectives of improved profit and productivity are straightforward, innovation is more complex than just the implementation of technology. Innovation touches people, processes and how organisations maintain their purpose in future Top 6 Innovation Drivers 1.pdf Innovation Investment 1-0.pdf Innovation Investment 2-0.pdf
Section: Content | Category: Workplace Innovation | Date: Friday, 02 December 2016 | Hits: 456
Conclusion: Automation will overturn the old model of technology in some industries and workplaces. How automation could modify work practice is being explored but it is the ramifications which are obscure. If automation becomes widespread, as credible forecasts claim, it will have multiple consequences which require understanding and response. Observations: ...
Section: Content | Category: Governance & Planning | Date: Monday, 03 July 2017 | Hits: 161
Section: Tags | Date: Sunday, 01 March 2015 | Hits: 136
Conclusion: For outsourced IT or business processes, innovation that is measurable and practical must be managed and aligned with your outsourcing provider. The further up the business value chain you engage in offshoring and outsourcing, the more critical this development and integration of innovation becomes. Unfortunately in practice this has proven ...
Section: Content | Category: Operations & Service Delivery | Date: Tuesday, 23 August 2011 | Hits: 771
Conclusion: The concept of innovation has been gaining wider acceptance in the past few years, particularly in line with the explosion of the Internet and social media. However, many organisations are still following the model that new ideas will be generated by the clever people within the organisation or will come from those external partners that ...
Section: Content | Category: Governance & Planning | Date: Friday, 28 June 2013 | Hits: 771
Conclusion: Web 2.0 ideas and technologies are still evolving rapidly, but it is possible to identify likely dimensions along which further innovation can be expected. The most mature aspect of Web 2.0 arguably consists of simple/elegant web based community tools. Investing in this area is worthwhile, but the effort should best be channelled into the ...
Section: Content | Category: Applications | Date: Saturday, 28 April 2007 | Hits: 446
Conclusion: Organisations across Australia are talking about innovation. Having a structured approach for idea management within organisations is critical as is receiving executive support and appropriate funding for new ideas. However, thinking differently about problems and opportunities will be a key competency in the drive for innovation. One approach ...
Section: Content | Category: Applications | Date: Wednesday, 03 December 2014 | Hits: 497
Conclusion: Innovation is becoming increasingly important in the 21st century organisation, whether it be companies growing or keeping their customers or the public sector, trying to deliver services with ever decreasing budget – innovation will play a key role as established models for business processes become increasingly under strain. A crucial ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 31 December 2013 | Hits: 1596
In the technology industry Apple, Google, Amazon and others are seen as synonymous with innovation. These companies disrupted prevailing business processes and changed the way people use music, buy products or even write documents. From their design, software tools, and e commerce, what these corporations have done to business around the world is dynamic. ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 22 October 2013 | Hits: 537
Conclusion: Some organisations succeed at innovation better than others. To do so requires insight and an ability to understand how an organisation can function differently. Innovation requires fresh thinking and different approaches. It demands attention on the value chain and business process in order to develop alternatives that will solve old issues. Observations: ...
Section: Content | Category: Governance & Planning | Date: Thursday, 29 January 2015 | Hits: 482
Conclusion: Workplace change and IT transformation projects typically bring with them more political (organisational) than technical challenges. To win support for these projects concentrate on the people by listening to their concerns and developing strategies to alleviate them. Let the technical solution stand or fall on its own merits. Observations: ...
Section: Content | Category: Governance & Planning | Date: Saturday, 01 August 2015 | Hits: 445
Conclusion: To enable the new work practices, processes, organisational structures and cultures that will be required in the Future Workplace1, IT organisations must transform today’s device-centric desktop into a new end user computing platform that is based on modern usage and technology assumptions. Simply adding a mobility strategy to the existing ...
Section: Content | Category: Infrastructure | Date: Wednesday, 02 September 2015 | Hits: 707
Conclusion: This month there has been an especially visible increase in managed service provider offerings and expansion globally. With the wide range and increased release speed of new technologies in the market, greater emphasis has been placed on adopting new technologies in business to support evolution and cost reduction. Approximately 70% of business ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 02 October 2015 | Hits: 201
Conclusion: discussions regarding innovation in the ICT industry have been prominent this month, with a focus on investment in new technologies and collaborative arrangements for further development to support managed ICT services. With a dynamic and continuously evolving services landscape, there is a clear need to differentiate offerings, as well ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 01 April 2015 | Hits: 437
Microsoft is preparing to launch a new version of its Windows operating system later this year. Windows 10 - likely to be the last Windows to be given a version number - has already won plenty of attention for its technical features, including the return of the Start menu, a new browser and wider use of Cortanapersonal assistant software. However, ...
Section: Content | Category: In The News | Date: Monday, 09 February 2015 | Hits: 414
Conclusion: Office 365, like Google Apps, holds the potential to impact workplace practices through new collaboration capabilities such as real-time co-authorship. However, this potential may only be realised if activities for the Office 365 environment go beyond the traditional post-implementation review plan. Instead, organisations wishing to see ...
Section: Content | Category: Applications | Date: Thursday, 05 May 2016 | Hits: 358
Conclusion: Traditional on-premises approaches to infrastructure can create unnecessary costs, risks and bottlenecks. This is particularly a problem for projects delivering new systems that have a high-risk (i. e., uncertain benefits, functionality, capacity) which are often associated with innovation and digital strategies. IT organisations should ...
Section: Content | Category: Infrastructure | Date: Saturday, 02 January 2016 | Hits: 541
Conclusion: Enterprise mobility provides opportunities for fundamental shifts in: how organisations interact with stakeholders; how work gets done; where work happens; and how organisations are structured. Mobility itself is not a single product, but the result of the intersection of changes in technology, economics, and culture. Ultimately, enterprise ...
Section: Content | Category: Infrastructure | Date: Thursday, 29 January 2015 | Hits: 578
Conclusion:Within the ICT industry new technology is deferred to as the catalyst of innovation. While this is partially true at the current time and over the next 3-5 years, the shifting structure of the wider economy is the more likely agent of transformation, and even perhaps of disruption, which will be seen through the adoption of various technologies. Observations: When ...
Section: Content | Category: Governance & Planning | Date: Sunday, 31 January 2016 | Hits: 181
This Compass is a companion document to IBRS’ Master Advisory Presentation (MAP) “Delivering Digital Business Transformation” which outlines business and management issues and provides guidance on delivering an effective digital business transformation. The following framework is given as the necessary deliverables in the development of a digital ...
Section: Content | Category: Governance & Planning | Date: Wednesday, 02 December 2015 | Hits: 439
Conclusion: Australian Organisations are actively developing and refining digital transformation strategies in recognition of the changing business and government operational environment. Innovation is generously mentioned in most strategies and there has been an increase in the number of Chief Digital Officer roles being offered and filled to assist ...
Section: Content | Category: Governance & Planning | Date: Monday, 02 November 2015 | Hits: 444
Conclusion: Today’s Windows centric desktop is based on 20 year old assumptions about devices and applications and is the result of years of sustained innovation. We are now at the point in the desktop innovation cycle where incremental change no longer adds business value and the business is reluctant to fund upgrades. This was clearly demonstrated ...
Section: Content | Category: Infrastructure | Date: Tuesday, 30 June 2015 | Hits: 1554
Conclusion: In order to develop an IT transformation program it is important to understand today’s operational and workplace context and use the insights gained to shape the way change can be achieved with a minimum of risk. Observations: Industry surveys highlight the priority given to the CIO’s goal of transforming IT by using new technologies ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 30 June 2015 | Hits: 408
Conclusion: The Workspace of the Future is a vision statement on how staff and stakeholders will perform tasks related to their work in the next decade. It includes technological innovation (e. g. mobility, Cloud, data analytics), organisation transformation (e. g. activity-based working) and cultural change (e. g. social, collaboration). To realise ...
Section: Content | Category: Governance & Planning | Date: Sunday, 31 May 2015 | Hits: 654