Latest Advisory
VENDORiQ: Salesforce’s New AI Pricing Model Delivers Transparency in an Increasingly Desperate AI Cost War
Salesforce’s new AI pricing offers clear costs per action, but expect AI expenses to jump as vendors stop loss-leading and orchestration grows.
VENDORiQ: Salesforce’s New AI Pricing Model Delivers Transparency in an Increasingly Desperate AI Cost War
Salesforce’s new AI pricing offers clear costs per action, but expect AI expenses to jump as vendors stop loss-leading and orchestration grows.
Three Tactics to Gain the Most From Internal ICT Service Surveys
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
Copilot: Moving Beyond the Primitive Stage of AI
In this opinion piece by Dr. Joseph Sweeney, he discusses how GenAI’s promise transcends simple prompts. Real automation, targeting repetitive, complex, and costly tasks, will truly revolutionise work and productivity.
Sourcing Monthly February 2025
Strategic vendor flexibility and innovative service offerings are crucial for securing high-value contract renewals amidst rapid business transformation, ensuring client loyalty.
VENDORiQ: Diffusion LLMs Hit the Market – What You Need to Know
dLLMs’ parallel processing offers tenfold speed gains, reducing costs and enabling sovereign AI on standard GPUs, a key strategic shift for ICT.
A CIO’s Guide to Establishing and Scaling the ServiceNow Platform
A strategic and phased approach with good governance at its core is essential for establishing and scaling the ServiceNow platform in order to navigate the complexities of aligning your organisation’s processes and technical requirements with the platform’s extensive capabilities.
Three Common Challenges for Project Governance and How to Overcome Them
Addressing common challenges proactively strengthens project boards’ oversight, mitigating risks and improving success rates.
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