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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

How to Deliver Effective Customer Identity and Access Management… Without the Complexity
Philip Nesci
8 March, 2022

IBRSiQ: Chief Innovation Officer Job Description
IBRS advisor Philip Nesci creates a presentation kit providing information on the roles of chief innovation officers.
Philip Nesci
2 March, 2022