Latest Advisory
Browse Categories and Tags

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
IBRS Advisor Team
25 November, 2021
IBRS Advisor Team
19 November, 2021
IBRS Advisor Team
11 November, 2021

Building Your Organisation’s DRP Maturity Webinar
Disaster Recovery (DR) planning is much more than just developing a DR plan. Building your organisation’s maturity to successfully recover from a disaster scenario is an exercise in continuous improvement.
Mike Mitchelmore
7 November, 2021