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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
‘Massive’ $224 billion boost to Australian economy from investment in digital transformation: report – iTWire 2 August 2021
IBRS Advisor Team
13 October, 2021
Analytics Artificial Intelligence Maturity Model – Presentation Kit
Artificial intelligence (AI) is an emerging technology that can be applied across business lines and yield significant results when aligned with business priorities. Assessing the AI maturity of your organisation can assist in providing AI roadmaps and aid in developing strategies and business cases.
IBRS Advisor Team
10 October, 2021
Joseph Sweeney
5 October, 2021
Philip Nesci
5 October, 2021