Latest Advisory
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
How to Support Innovation in an Outsourced Environment
In the modern business landscape, ICT products and services are becoming more and more critical to the success of the business.
Project Prioritisation – Why it Fails and What to Do
In these days of limited resources, companies require effective strategies to optimise their IT spend. Project prioritisation is key to this outcome, but it’s not as straightforward as many believe.
Business First Data Analytics – Webinar and Q&A
Data is a big topic, and your organisation should understand the necessary business processes for analytics. Discover how to maintain a successful data journey, and don’t overlook the importance of analytics.