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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Trends in Data Catalogues
Data catalogues are an emerging technology within the enterprise data architecture market. They require a level of, and structure in data teams’ maturity to be effective.
Joseph Sweeney
8 May, 2021
IBRS Advisor Team
7 May, 2021
IBRS Advisor Team
7 May, 2021