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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
IBRS Advisor Team
2 May, 2021

IBRSiQ: Google Cloud – Are Their AI Offerings a Point of Difference From Other Vendors?
Have you wondered which AI vendor can best provide your organisation? In this IBRSiQ, we discuss several vendors and their offered AI options.
IBRS Advisor Team
27 April, 2021