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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
It’s Time to Exercise! Cyber Security Exercise, That Is
The CxO group’s involvement in cyber security incidents is crucial for effective response and organisational preparedness. When dealing with cyber security incidents, the CEO needs exercise as well.
Peter Sandilands
7 April, 2021
Alan Hansell
7 April, 2021
Machine Learning Operations (MLOps), the AI Productivity Fast Track
Optimising machine learning operation, fast-tracking AI productivity by understanding the ML life cycle and focusing on critical success factors to achieve business return on investment.
Philip Nesci
7 April, 2021