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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
IBRS Advisor Team
14 March, 2021
IBRS Advisor Team
14 March, 2021
Alan Hansell
10 March, 2021
Is Your Enterprise Architecture Ready For Digital Transformation?
Enterprise architectures that only focus on IT standards compliance are ineffective for the digital world. They must evolve to endorse efficiency principles and drive business performance improvement.
Wissam Raffoul
10 March, 2021
Options for Machine Learning-as-a-Service: The Big Four AIs Battle it Out
In choosing the machine learning service that will fit the organisation’s needs, consider feature requirements, training and experience of users and ease of deployment.
Philip Nesci
10 March, 2021
