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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
IBRS Advisor Team
9 December, 2020
IBRS Advisor Team
9 December, 2020
The evolution of SaaS offerings for legacy systems
SaaS solutions are increasingly providing options for organisations looking to replace or complement legacy systems.
Wissam Raffoul
6 December, 2020