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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

Three ways to turn employee engagement results into actionable and achievable plans
By focusing on practical strategies for empowering teams and fostering a culture of growth, turn employee engagement into results faster.
David Beal
6 December, 2020
IBRS Advisor Team
2 December, 2020