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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: CommsChoice becomes Australia’s first vendor of Contact Centre for Microsoft Teams Direct Routing
IBRS Advisor Team
2 December, 2020
IBRS Advisor Team
26 November, 2020
IBRS Advisor Team
26 November, 2020
ASX tech woes continue as Centre Point system goes down – Australian Financial Review – 18 November 2020
Wissam Raffoul
22 November, 2020
Joseph Sweeney
17 November, 2020