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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Mike Mitchelmore
11 November, 2020
Why and how your ‘voice of the customer’ program should include the voice of your staff
David Beal
11 November, 2020
Sue Johnston
11 November, 2020
Alan Hansell
11 November, 2020
