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IBRS Radar: Customer Science Group
IBRS Advisor Team
3 March, 2025
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
Rethinking the request for proposal process by replacing written responses with a competitive discovery phase
Michael Smit
3 September, 2019
Enterprise resource planning (ERP) Part 1: Is your ERP SW licensing aligned to your ICT strategy?
Mark Unwin
3 September, 2019
Running IT-as-a-Service Part 53: Strategic skill building versus technical skill exploitation
Wissam Raffoul
3 September, 2019
A case for applying practical evaluation approaches in an evolving Software-as-a-Service world
Michael Smit
3 August, 2019