Latest Advisory
AI Explainability: More Than Trust
AI explainability goes beyond trust, fostering human oversight, collaboration, and control, especially for high-stakes decisions and system maintenance.
AI Explainability: More Than Trust
AI explainability goes beyond trust, fostering human oversight, collaboration, and control, especially for high-stakes decisions and system maintenance.
VENDORiQ: ServiceNow Announces the Acquisition of Cuein to Enhance its AI Native Conversation Data Analysis and Insights
ServiceNow’s acquisition of Cuein aims to enhance its platform with AI-powered data analytics, improving customer experiences and operational efficiency, but full integration will take time.
VENDORiQ: SentinelOne Integrates Purple AI with Major Third Party Security Platforms
SentinelOne’s Purple AI now integrates with major security platforms like Zscaler and Okta, using AI to automate threat detection and response for improved cybersecurity.
Six KPIs to Measure the Benefits of Digital Business Transformation
Every organisation’s reasons for digital transformation are unique, but ensuring the intended benefits are realised requires more than hope, it demands active monitoring.
Maturing the IT Procurement Lifecycle
Procurement is a lifecycle, not an island, so IT must continue to plan and inform the procurement team to enable innovation and risk management jointly.
Are Bots Destroying Your Email Marketing Efforts?
Bots scanning emails inflate metrics, with 2M out of 14M ‘opens’ annually being non-human. Don’t let false data drive your decisions.
Strategic Digital Literacy – Essential for Executives
The CIO role’s focus has changed from sole responsibility for digital operations and projects to a collaboration partner with the senior executives responsible for lines of business within an organisation. Executive understanding of modern digital principles is a key ingredient for successful digital outcomes, as digital transformation affects all aspects of a business, from operations to customer engagement.
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