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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Making the case for enterprise architecture
Many organisations do not have a dedicated enterprise architecture (EA) group. What is the value of EA to your organisation?
Mike Mitchelmore
3 August, 2020
New cyber security rules reset $8b cloud marketplace – Australian Financial Review – 26 July 2020
Philip Nesci
29 July, 2020
Australia can build a culture of employee-led innovation – DropEverything – 24 July 2020
Joseph Sweeney
28 July, 2020
Alan Hansell
15 July, 2020
