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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Mike Mitchelmore
8 July, 2020
New Generation IT Service Management Tools Part 1
The new generation IT service management tools incorporate artificial intelligence, can issue early warnings to avoid potential service outages and improve multi-Cloud overall management.
Wissam Raffoul
8 July, 2020
Joseph Sweeney
23 June, 2020
