Latest Advisory
IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
How not to innovate
Only by recognising how not to innovate can organisations ensure that change to their actions and behaviours supports innovation and does not kill it.
Deriving ICT Strategy From Organisations’ Guiding Principles
Discover the best approach to developing an ICT strategy that delivers business value in a timely and cost-effective manner. IBRS recommends deriving strategies from business and IT guiding principles.
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