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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

Marketing KPIs That Drive Your Digital Strategy
Marketers and digital strategists unify through common goals and strategic intent. By mapping marketing activities and performance indicators directly to the goals of the digital strategy, organisations can achieve improved efficiency and outcomes.
David Beal
1 April, 2020