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IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
Analytics Artificial Intelligence Maturity Model
Artificial intelligence (AI) is an emerging technology that can be applied across business lines and yield significant results when aligned with business priorities.
The difference between fraud and cybercrime
Fraud and cybercrime can both keep key stakeholders in a business awake at night. But these threats are often driven by very different malicious motivations. In the end, the two threats overlap but are very different. Fraud is a crime carried out for financial gain.
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