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Developing a Patch Management Framework
Mark Unwin
4 December, 2025
Align patch management with ITIL 4 practices and SLAs to minimise risk before selecting your automation tools.
Developing a Patch Management Framework
Align patch management with ITIL 4 practices and SLAs to minimise risk before selecting your automation tools.
Laying the business foundation for IT: Selecting an IT service management partner
An ideal ITSM Partner is one who can help IT understand itself rather than merely understand the needs of the business IT serves.
Sam Higgins
1 November, 2019
Mark Unwin
1 November, 2019
Wissam Raffoul
1 November, 2019
The journey to Office 365 Part 6: Mixing up Microsoft’s 365 licensing and future compliance risks
Joseph Sweeney
1 November, 2019