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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Running IT-as-a-Service Part 51: Service integration and management (SIAM) pragmatic implementation
Wissam Raffoul
4 July, 2019
Joseph Sweeney
4 July, 2019
Enterprise architecture frameworks Part 2: Creating a complete and contemporary solution
Sam Higgins
4 July, 2019
