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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Wissam Raffoul
1 August, 2018
Wissam Raffoul
1 August, 2018
Innovation: Taking action in 2018
Organisations need to plan to be innovative and demonstrate the behaviours that sustain innovation within the organisation.
Sue Johnston
1 August, 2018