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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Joseph Sweeney
29 May, 2018
Can IBRS recommend a 1 or 2 page template which can be used to request funding for projects?
Alan Hansell
24 May, 2018
James Turner
13 May, 2018

The three cyber security challenges Australian businesses can’t ignore – AFR – 6 May 2018
James Turner
7 May, 2018