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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So

Joseph Sweeney 15 October, 2025

Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So

Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

Making the move from IT professional to IT manager

Alan Hansell 2 October, 2017

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James Turner 2 October, 2017

2017 09 JSweeney Deep Collaboration Snapshot MD edit

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Joseph Sweeney 2 October, 2017

Example Mind Map about Mind Mapping

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AS/NZS ISO 31000:2009 Risk Management – principles and guidelines. Source: IBRS

Risk management – Tips and techniques

Peter Bickerton 2 October, 2017

Records management discipline must not be ignored during digital transformation

Sam Higgins 2 October, 2017

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