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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
James Turner
1 January, 2017
Running IT-as-a-Service Part 26: The evolution of the managed services providers’ landscape in Australia
Wissam Raffoul
1 January, 2017
Peter Hall
1 January, 2017
Peter Hall
22 December, 2016
Can IBRS provide advice on how IT Departments and ICT Procurement Category Managers interact?
Peter Bickerton
19 December, 2016