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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Alan Hansell
2 December, 2016
Peter Hall
2 December, 2016
Running IT-as-a-Service Part 25: Understanding the cost drivers of Application-as-a-Service
Wissam Raffoul
2 December, 2016
Can FireEye up the cyber security ante through Microsoft partnership? – ARN – 24 Nov 2016
James Turner
23 November, 2016