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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Geoff Johnson
1 November, 2016
Running IT-as-a-Service Part 24: Total Cost of Ownership is dead – Long live the Total Cost of Service
Wissam Raffoul
1 November, 2016
Peter Hall
1 November, 2016
RBA tech chief highlights constant cyber security threats to innovative strategy – AFR – 26 Oct 2016
James Turner
27 October, 2016
Joseph Sweeney
25 October, 2016
Alan Hansell
25 October, 2016