Latest Advisory
Generative AI in the Enterprise: Buy, Build or Platform?
Ready-made GenAI offers speed but limits customisation. Building in-house allows bespoke solutions but demands time and risk. AI platforms provide a hybrid path for rapid, tailored deployment.
Generative AI in the Enterprise: Buy, Build or Platform?
Ready-made GenAI offers speed but limits customisation. Building in-house allows bespoke solutions but demands time and risk. AI platforms provide a hybrid path for rapid, tailored deployment.
Journey Beyond Paves the AI Path to Boost Efficiency and Productivity
Implementing generative AI in the contact centre has significantly boosted efficiency for the company, allowing it to engage customers with a more personalised and warm tone.
VENDORiQ: Meta’s Next Generation Model, Llama 3.1
Uncover the latest advancements in Meta’s Llama 3.1 model and learn how IBRS analysis can guide your organisation in choosing the ideal AI solution.
Streamlining Workforce Management with AI and Visual Analytics
JBM Group’s CIO, Ranganathan Iyer, implemented AI vision solutions to make data-driven decisions, optimising day-to-day staff allocation, plant operations and improved productivity.
VENDORiQ: Farewell, Meta Workplace
Discover the implications of Meta Workplace’s closure on business communication and explore alternative collaboration platforms for seamless workflows.
Practical Innovation – How IBRS Research Can Help You on the Journey – Part 1
Want to innovate successfully in IT, but don’t know how? IBRS research on innovation offers numerous practical tools and steps to support your success.
Puravankara Dials Up AI to Boost Call Centre Performance and Customer Engagement
Artificial intelligence helps elevate conversion rates by 10 per cent, customer engagement and delight by 20 per cent, and employee performance by 25 per cent at the real estate firm.