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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Irene Pimentel
3 October, 2016
Alan Hansell
3 October, 2016
James Turner
3 October, 2016
Can IBRS help with the definition of a toolkit to help evaluate the appropriateness of a COTS solution?
Alan Hansell
28 September, 2016
Wissam Raffoul
28 September, 2016