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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Joseph Sweeney
2 September, 2016
Bite the bullet – stop failing projects sooner not later
If the outcomes from an IT-related project are clearly unachievable take the pain and stop it as soon as possible.
Alan Hansell
2 September, 2016
Peter Hall
2 September, 2016
Wissam Raffoul
2 September, 2016
What is the best way to consolidate how clients pay for a number of different services?
Guy Cranswick
29 August, 2016
Wissam Raffoul
29 August, 2016