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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Guy Cranswick
3 August, 2016
Geoff Johnson
3 August, 2016
Innovation in the Public Sector
Despite public perception to the contrary, innovation is possible in the public sector provided that staff are given the opportunity to experiment and sunset outdated infrastructure.
Sue Johnston
3 August, 2016
Peter Hall
3 August, 2016
Wissam Raffoul
3 August, 2016
Alan Hansell
3 August, 2016