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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
James Turner
3 December, 2014
Peter Grant
3 December, 2014
Joseph Sweeney
3 December, 2014
Alan Hansell
3 December, 2014
Wissam Raffoul
3 December, 2014