Latest Advisory
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Focus for the Contemporary CIO Series: 1. Integrating Technology and Business
Today’s Chief Information Officers are more than just technologists—they’re innovators, efficiency drivers, facilitators, and IT evangelists.
Words – it’s in the Way That You Use Them (Effective Communication For IT Leaders)
CIOs are more than IT leaders—they’re business strategists and change-makers. To lead digital transformations, they must master impactful communication.
Leveraging Change Agents for UX Research and Design to Deliver Co-Designed Change
Leveraging change agents for UX in co-design approach to change.
VENDORiQ: Motorola Solutions has Acquired Australian Integrated Resilience Platform Noggin
The acquisition of Noggin by Motorola Solutions, aims to reshape the operational resilience landscape with innovative solutions.
Separating Substance from Sizzle in Agentic AI
Agentic AI has emerged as the latest buzzword, promising revolutionary changes in enterprise applications. However, our research reveals a stark contrast between genuine innovation and marketing hype. This paper challenges the notion that agentic AI is the panacea vendors claim to be, offering technical leaders a critical lens to evaluate these technologies and make informed decisions that drive business value.
Template for Creating a Major Cyber Incident Response Plan
Cyber incidents are not a matter of ‘if’ but ‘when’. Is your organisation prepared?