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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Joseph Sweeney
24 January, 2014
Guy Cranswick
23 January, 2014
Irene Pimentel
22 January, 2014
Kevin McIsaac
21 January, 2014
Sue Johnston
30 December, 2013
Jorn Bettin
29 December, 2013