Latest Advisory
Value and Pricing in the Intangible Economy: B2B Commercial Excellence for Buyers – Webinar and Presentation Kit
Modernising B2B contracts is key to value creation, shifting from time-and-materials to rewarding outcomes for sustainable, innovative partnerships.
Value and Pricing in the Intangible Economy: B2B Commercial Excellence for Buyers – Webinar and Presentation Kit
Modernising B2B contracts is key to value creation, shifting from time-and-materials to rewarding outcomes for sustainable, innovative partnerships.
Digital & Transformation Strategy – How to Keep Moving While it is Developed and Approved
Digital and transformation strategy are key direction setters for organisations, yet often take considerable time to develop and can put the IT function into limbo if there is decision inertia in the meantime. Strategy and operations can function as parallel activities to achieve organisation outcomes, rather than being perfected sequentially.
Customer Relationship Management or Customer Service Management?
Balancing customer relationship management (CRM) and customer service management (CSM) systems is crucial for improving organisational efficiency and customer satisfaction.
Implementing Microsoft’s Power BI Data Analytics Platform: Project Initiation Document – PID
Whether you’re gearing up to launch a new analytics platform or refining an existing one, this template will help align your team, clarify objectives, and highlight any critical preparations.
Business and Technology Trends 2025-2030 – Webinar and Presentation Kit
IBRS explores upcoming technology challenges, including AI, cloud costs, cyber security, and ICT strategy for 2025.
Considerations for Disaster Recovery in the Cloud
Why would you choose to create a disaster recovery (DR) in the Cloud if your production system is on-premise or a hybrid? What could possibly go wrong!
The Evolution of Business Continuity Management
In recent years, business continuity management (BCM) has evolved through integration with enterprise risk management (ERM) as organisations recognise that business resilience requires a focus on a more diverse set of risk areas, such as cyber security, supply chain management, and operational risks.