Latest Advisory
Browse Categories and Tags

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Sue Johnston
19 August, 2013
Joseph Sweeney
30 July, 2013
Kevin McIsaac
29 July, 2013
Jorn Bettin
28 July, 2013
Guy Cranswick
27 July, 2013
James Turner
26 July, 2013